- Will the same
people be cleaning my home ... ?
- Who supplies the
cleaning products ... ?
- Are you insured and bonded ... ?
- How do you monitor quality ... ?
- Do I need to be
home for the Cleaning ... ?
- What other services do
you offer ... ?
- How do you train your
employees ... ?
- When do I pay you ... ?
Yes, you will have the same people cleaning your home. This way we get
familiar with your home. Occasionally an employee will be sick, at that time we
will send a replacement cleaner.
We prefer to supply the cleaning products. We have done a lot of research on
what works best on hard water stains, furniture polish and on hardwood floors.
Our products not only clean but also disinfect and kill a wide spectrum of
germs. However, if you prefer, we can use your vacuum and supplies. We ask that
you leave the supplies in either a bucket or a caddie so we can carry them
around the house.
Yes our company is insured and bonded. Of course, we are very careful with
your belongings. But it’s good to know that you are protected against any
breakage that may occur while we clean your home.
We have a team leader that is responsible for checking your house before we
leave. Periodically a person from the management staff will come out to your
home and inspect your house to make sure that the cleaning meets our high
standards.
Most of our customers are not home when we clean their homes. If you wish to
be home, we will schedule a time that is mutually convenient. Our cleaners have
a detailed spec sheet of your home regarding pets, valuable collectables that
you do not want cleaned, how to get into your home, etc. Only the information
you give us will be added to the Customer Information Sheet. This way we can
really customize our cleaning to meet your needs.
Payment is accepted the day services are rendered. You can put the agreed
upon amount in a sealed envelope and leave it on the kitchen counter. Label the
envelope “House Cleaning.” We accept cash, check or money orders.
In addition to our regular cleaning and for an additional fee we can clean:
- Interior Windows, and exterior provided that they tilt in.
Clean out and disinfect Refrigerators.
Clean out interior oven.
Garage sweep out.
Post Construction Clean Up.
Thorough one time cleaning or vacant home cleaning.
Corporate Cleaning.
Whole house deep spring cleaning.
Not everybody knows how to clean a house thoroughly, that is why we train our
cleaners.
We take time and thoroughly train our employees. We use the most complete
training in the industry and work with our employees one on one until they have
meet our standards. Our employees are trained on how to use our cleaning
products, follow cleaning techniques and standards of General Cleaning Services.
They are also trained on safety procedures while in your home. Together these
practices ensure excellent quality while maintaining a safe working environment.
Send us you questions!
If you have additional questions that have not been answered, please either
call us or send us an email and we will get back to you soon.
Call us today for an estimate 617-694-6798
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